resolution crash

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Willy Elektrix
Liquid Metal Slime
Posts: 910
Joined: Sun Aug 15, 2010 11:30 pm

resolution crash

Post by Willy Elektrix »

I’ve got another bug report from Void Pyramid. This is from a player of the PC version. From the player:

“Whenever I start the game it just flashes for awhile and crashes. When I checked the debug report everything went fine until it says 'resolution changing not supported' when it tries to 'get_screen_size' its comes back with this weird resolution (1179*661) naturally that isnt my resolution so is there a way to manually set it?”

I pasted the debug file below and I can send it to you in a PM if you want it. There is definitely something weird going on.

Please Note: Void Pyramid has been been growing slowly in popularity. As a result, I’ve been getting an increasing number of bug reports. I don’t really expect you (TMC or James) to solve all of these bugs for me. If you would like me to stop reporting them altogether, I am totally fine with it.

Since you make the OHR engine for free, and I’m giving away Void Pyramid for free, it’s probably unreasonable to expect you and I to really take ever bug report seriously. For instance, this bug (described above) has only ever been reported one time. Is that even worth reporting? Couldn’t it just be related to this particular player’s hardware?

How do you feel about this?

Code: Select all

 \....----~~~~````\
---start_new_debug---
OHRRPGCE wip 20161115.8213 gfx_directx+sdl+fb/music_sdl FreeBASIC 1.05.0 (01-31-2016) x86  Win32 32-bit
exepath: D:\steamapps\common\steamapps\common\Void Pyramid, exe: D:\steamapps\common\steamapps\common\Void Pyramid\voidpyramid.exe
Runtime info:   music_sdl, SDL 1.2.15, SDL_Mixer 1.2.12  Windows 6.1.7601 (7/Server 2008 R2) Service Pack 1
12-11-2016 21:57:47
Initialising gfx_directx...
gfx_directx: gfx_Initialize()...
gfx_directx: Adapter: NVIDIA GeForce GTX 580
gfx_directx: Driver: nvd3dum.dll
gfx_directx: IDirect3DDevice9 object created as hardware device.
gfx_directx: D3DXSaveSurfaceToFile() successfully loaded.
gfx_directx: Scanning for newly-attached joysticks
gfx_directx:  Found Controller (XBOX 360 For Windows) type=0x10215
gfx_directx:  ...initialised successfully.
gfx_directx: Joysticks supported.
gfx_directx: Initialization success
Starting IO polling thread
Resolution changing not supported
music_sdl, SDL 1.2.15, SDL_Mixer 1.2.12 (22050Hz, Music decoders:WAVE,MIKMOD,NATIVEMIDI,OGG,MP3 Sample decoders:WAVE,AIFF,VOC,OGG)
mersenne_twister seed=427811.2977878008
Setting default window settings...
Setting graphics scaling to x2
end_debug: deleted uninteresting log file

---start_new_debug---
Loading D:\steamapps\common\steamapps\common\Void Pyramid\voidpyramid.rpg
curdir: D:\steamapps\common\steamapps\common\Void Pyramid
tmpdir: C:\Users\Wyatt\AppData\Local\Temp\ohrrpgce20161211215747.295.tmp\
settings_dir: C:\Users\Wyatt\AppData\Roaming\OHRRPGCE
Name: Void Pyramid v1.4
Partial game data upgrade...
Last edited by: [[OHRRPGCE wip 20161115.8213 gfx_directx+sdl+fb/music_sdl FreeBASIC 1.05.0 (01-31-2016) x86   Win32 32-bit]]
archinym creation info: OHRRPGCE wip 20140514
get_screen_size: true screen size 1179x661
Desktop resolution: 1179*661
automatic_scale_factor(0.8), screen size: 1179*661
Setting graphics scaling to x3
Config gfx.fullscreen = -2, genFullscreen = 1
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show_virtual_keyboard
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SETVISPAGE(gfx_showpage) took 216ms
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hide_virtual_keyboard
SETVISPAGE(gfx_showpage) took 220ms
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SETKEYS(0) took 11ms
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Bob the Hamster
Lord of the Slimes
Posts: 7660
Joined: Tue Oct 16, 2007 2:34 pm
Location: Hamster Republic (Ontario Enclave)
Contact:
Contact Bob the Hamster

Post by Bob the Hamster »

I am very happy that you are reporting these bugs. Please continue! :)

I suspect that the resolution message is a red herring.

That is just detecting his desktop resolution so it will know what virtual resolution to pick. The weird number is probably just a result of subtracting the menu-bar or somesutch.

All those warnings about slow setvispage calls are probably far more relevant.

Can you ask this user to try moving or re-naming their: D:\steamapps\common\steamapps\common\Void Pyramid\gfx_directx.dll file

This will force them to fall-back on the SDL backend instead of the DirectX backend, and it should help narrow down whether the crash is caused by the graphics backend or by some other engine problem.

...It might also be worth asking if they have Avast! Antivirus installed. It has a sandbox feature that causes known problems with OHRRPGCE games, and the symptoms they describe vaguely remind me of that. So if they do have Avast, I think they can add voidpyramid.exe to a whitelist that bypasses the sandbox feature (although I don't know which menu this is located in, I haven't had Avast installed in years)

If none of that helps, let me know, and I will try to think of something else.
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TMC
Metal King Slime
Posts: 4308
Joined: Sun Apr 10, 2011 9:19 am

Post by TMC »

There is something strange with the resolution, since "get_screen_size: true screen size 1179x661" gives the size of the screen without subtracting the task bar, but it is meant to be subtracted from "Desktop resolution: 1179*661". Maybe Windows has been set to scale up the screen; I believe that changes the reported monitor size.
However, I agree that that is probably a red herring. "Resolution changing not supported" is not an error.

I only saw one other useful piece of information in that debug log: "show_virtual_keyboard" indicates that renamehero screen was shown. So I guess the player hit enter a few times even though they couldn't see what was one the screen, and got through the intro?

What does "Whenever I start the game it just flashes for awhile and crashes" actually mean?

Whatever it is, it sounds graphics backend related, and removing gfx_directx.dll will likely have an effect.
Last edited by TMC on Wed Dec 14, 2016 9:29 pm, edited 1 time in total.
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Willy Elektrix
Liquid Metal Slime
Posts: 910
Joined: Sun Aug 15, 2010 11:30 pm

Post by Willy Elektrix »

Thanks for your help. Stand by. I'll be back when I have some more info on this.
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